Privacy Policy
At Source11 Ltd, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard information when you contact us, use our services, or visit our website.
1. Information We Collect
We may collect the following personal information:
- Name, email address, phone number, and company details (when you fill in enquiry forms or lead generation forms).
- Technical data such as IP address, browser type, and usage patterns (via cookies/analytics on our website).
2. How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide quotes.
- Deliver our services and manage customer relationships.
- Send updates or service-related communications (only with your consent).
- Comply with legal and regulatory obligations.
We do not sell or share your data with third parties for marketing purposes.
3. Lawful Basis for Processing
We process your data under the following lawful bases:
- Contract: To provide you with the services you request.
- Legitimate Interests: To improve our services and manage customer interactions.
- Consent: Where you have agreed to receive marketing communications.
4. Data Storage & Security
Your personal data is stored securely and only retained for as long as necessary to fulfil the purposes described above. We use appropriate technical and organisational measures to protect your information.
5. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain types of processing.
- Withdraw consent at any time (where processing is based on consent).
- Lodge a complaint with the Information Commissioner’s Office (ICO).
6. Contact Us
If you have any questions about this policy or how we handle your data, please contact us:
Source11 Ltd
Email: sales@source11.co.uk
Phone: 07479612531
Address: 59 The Quadrant, Uppingham, LE15 9QP